General

FAQ

• Who To Contact When
• How to contact us
• Do you need to supply my energy?
• Is Social Energy a licensed OFGEM supplier?
• How much money could I save in a year?
• How does Social Energy save me money?

See all 18 articles

My Data

• Grid Services Agreement
• Our Privacy Policy
• Data protection 'stuff'
• What type of cookies do we use?
• How do we use cookies?
• What is a cookie?

The Community

• Our Community

The App

• I can't login to the new Social Energy app
• How can I reset my dashboard?
• Why can't I see any data on my App?
• Why isn't my PV generation showing up on the App ?
• What information do we store on the App?
• All about the App

Emergencies

• What to do in an emergency

How to apply

• What is the Social Energy hub?
• I have my own battery can I join you?
• How do I join Social Energy?
• What happened to my credit or debit with you when you ceased to trade as a supplier?
• Our agreement (the detail)
• What you need to join us.

News

• Get in Touch

Complaints

• How to make a complaint