How to contact us

We're here to help 9:30am to 4:30pm Monday to Friday, excluding bank holidays and Tuesdays when our lines close slightly earlier at 3pm. There's loads of ways to reach us:

• Live chat with one of our Energy Experts on our website - click the 'Help' icon in the bottom right hand corner of the screen
• Send us an email to [e-mail]
• We're on Facebook and Twitter too
• Fancy sending us a text message instead, just text: 07723 467671
• If you want to talk you can call us on 0333 016 5889

You might find the answer you're looking for by searching this section of our website, and remember you can add readings and look at what's happening with your system by logging in here: https://app.social.energy