What to do if you are moving home

If you’re moving house, it would be great if you could give us at least 2 working days’ notice of your planning moving date to your new home.

To do this, we will need a few bits of information from you. Please email the following details to [e-mail].

The date you are moving:

The name of the new occupier:

New occupiers email address:

If you move home you can take your battery with you, but the battery will need to be re-assessed at your new home.

Once the new account is set up for the new owner, the battery will be put through the 90 day test period again before we can start paying credits.