If you ever feel like something's not right with your Social Energy account - whether it's to do with one of your bills or payments, a metering appointment or anything else - we're here to help put things right and settle any disputes.
Your first port of call for advice is this support section where you'll find helpful tips on everything from tariffs, bills, meters and beyond.
If you can't find a post that helps you to resolve your query, you can raise a dispute by chatting to a member of our team - just click the 'help' icon in the bottom right-hand corner of your screen.
And don't forget that independent help and advice is at hand whenever you need it. Citizens Advice Consumer Services provides free, independent, impartial advice about the energy supply industry at any time. You can find out more from their website www.adviceguide.org.uk or call them on 08454 04 05 06.