I have a technical problem, who do I contact?

If you are having a problem with your battery or solar panels then you will need to contact your installer or battery manufacturer directly.

If your app is showing as disconnected, you can find instructions on how to reset the internet connection here.

If there is an issue with the Social Energy hub, please email your name, address and query to [e-mail] and we will get back to you within 3 working days.