It is rare that we see spikes, as the National Grid are very good at how they balance power to our homes, which means that unexpected events rarely happen.
An example of when a frequency response event might occur could be if one of the two power lines that provide us with power from France were to disconnect, this could trigger a frequency response event.
In this instance, your system would act as a back up for the National Grid - you get paid to sit in standby should such events occur.
The times you are available to support the grid change each month.
For technical support for your battery please contact support@social.energy
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