Kieran Considine
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Recent activity by Kieran Considine-
Winter Battery State of Charge Explanation
You may notice in the winter your battery's state of charge isn't as high as you have seen in the summer - this is completely normal. Your generation will be lower due to shorter days and there wil...
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My battery is at 100% and still charging
The percentage reading you can see is a reasonably good estimate, but unfortunately it can reduce in accuracy over time. Fully charging the battery tends to 'reset' the algorithm but there may be...
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Why isn't my battery absorbing all the PV generated energy?
This could be due to one of several reasons. Self-consumption mode: Near the top of the state of charge range (80-100%) the maximum battery charge power is reduced to preserve battery life. F...
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Where should the battery be positioned?
It needs to be situated in a ventilated area, and cannot be in a loft area or outside, unless in a water proof box which is ventilated. Your installer will be able to provide more information or ...
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How does the battery connect to the grid?
The battery is separate to the solar system and is connected to the grid just like plugging in any other 230v piece of equipment. It comes with a grid monitoring box (the Social Energy hub which ...
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How does the battery connect to the cloud?
The battery is connected via your router or via a wireless device if required, such as a Powerline Adaptor or Hardwire. If your system stats aren't updating or showing live on your app then it is m...
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How long will the battery last?
The battery life is approximately 10,000 cycles and the warranty from the manufacturer is 10 years. As Social Energy are not the battery specialists (we only provide the Social Energy hub) you will...
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Can I replace battery cells?
Yes, the battery cells can be replaced within the unit so you can continue using the full power of the system. The approximate cell price per Kw today is approximately £350. (Subject to change) Ple...
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What maintenance does the battery need?
The only thing that you need to worry about is ensuring that you maintain your broadband connection. Without a stable internet connection, your credits could be affected if the battery is not visi...
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Can I retro fit the battery to my panels?
Yes, the battery can be retrofitted to your solar system. When your installer visits you they will advise on any specific questions you may have. For technical support for your battery please conta...