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My Bills

All things related to billing and payments

Charges

  • Charges

Estimated bills and meter readings

  • My bill is estimated, how do you work out estimated readings?
  • My bill is estimated

Credits

  • When do I start seeing credits on my bill?
  • Can I have a cash refund from credits?
  • What are credits?
  • How do credits work?

Something wrong with a bill?

  • I don't understand the balance of my bill
  • My bill seems very high
  • Query on my bill
  • My start reading is wrong can you change it?
  • I’ve given you the wrong reading, how do I change it?
  • My electricity usage is really high, I think my meter is faulty.
See all 7 articles

Viewing my bill

  • I haven't had a bill
  • I can't see my bill.
  • Can I get a replacement bill?
  • Is the bill available in Braille?
  • Can I have a paper bill?

Paying my bill

  • How do customers pay their bills?
  • How do I pay?
  • Need help paying your bill?
  • Difficulty paying your bill?
  • My Variable Direct Debit has failed.
  • My Direct Debit
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  • St Pegs Mill
  • Thornhillbeck Lane, Brighouse West
  • Yorkshire, HD6 4AH
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SE Group Limited | Company No. 08506397

SE Supply Limited | Company No. 10300609