Rosalie Dale

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Votes on activity by Rosalie Dale Recent activity Votes
  • What should I expect when I've arranged a metering appointment?

    Whether it's a routine meter read visit or your smart meter installation, we'll do everything we can to make sure any metering appointments are as simple and hassle-free as possible for you.  We wo...

  • Smart Meter Instructions & Energy Efficiency Guide

    This page contains 3 handy smart meter guides: Smart Meter Instructions Energy Efficiency Guide Smart Meter Data - A guide to your rights and choices They are available to download at the bottom ...

  • Smart Metering Installation Code of Practice

    We started rolling out second generation of smart meters to our customers in October.  We signed up to the Smart Meter Installation Code of Practice. This means we're committed to working in line w...

  • Gas Safety

    Social Energy’s gas safety obligations As a gas supplier, we are obliged to: Provide gas safety checks for eligible customers These gas safety checks will be free and carried out by a Gas Safe re...

  • Citizens Advice

    Get help with an energy problem Contact Citizens Advice if you need help with an energy problem - for example with your bills or meters, or if you’re struggling to pay for the energy you use. We’re...

  • We're here to help

    If you ever feel like something's not right with your Social Energy account - whether it's to do with one of your bills or payments, a metering appointment or anything else - we're here to help put...