Natalie

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Activity overview

Latest activity by Natalie
  • Natalie created an article,

    How are Social Energy 'super green'?

    We’re a rare breed for an energy supplier, in that almost our entire customer base is their own mini virtual power plant, not only generating electricity, but exporting it too. Unfortunately, with ...

  • Natalie created an article,

    What renewable energy are Social Energy buying?

    This year we’ve bought 100% of our electricity from solar generation, which is fantastic as this represents an integrated technology in what we deliver to customers.   In terms of our environment i...

  • Natalie created an article,

    Social Energy's Fuel Mix

    At Social Energy, we pride ourselves on making renewable generation at the heart of how we operate. Even though we only started supplying customers with electricity from February 2019, we wanted to...

  • Natalie created an article,

    Is my meter SMART?

    If you're not sure if your meter is a SMART meter one of just get in touch and one of our experts can look for you. This might help first though: SMETS1 Smart Meter - Is a first-generation smart me...

  • Natalie created an article,

    Other Available Tariffs (April 2021)

    You can find our tariffs below. These tariffs are available for customers wishing to join Social Energy supply without having a battery or hub. Payment is by variable monthly Direct Debit  We neve...

  • Natalie created an article,

    Switching to us

    Is really easy. Here are answers to (hopefully) all of your questions. Do I need to sign a contract? There's nothing to sign. You're not locked into a contract. There are no exit fees.  We'd like y...

  • Natalie created an article,

    How does your tariff compare to others?

    Whatever tariff you have with us you can rest assured that it will always be below the price cap. Our tariff is just part of the picture, with a battery and hub powered by Social Energy you'll get ...

  • Natalie created an article,

    Available tariffs

    We're designed to make savings and pass on credits for customers who have solar panels and have purchased a battery and hub powered by Social Energy. We have a tariff that's only available for thos...

  • Natalie created an article,

    I don't understand the balance of my bill

    Let's see if I can help you with that! There are three important sections on the front page of your bill. First up is your previous balance and payments received. This shows you how much your last ...

  • Natalie created an article,

    How do I add a reading to the App?

    Adding a meter reading to the App is really straight forward. Go to the "My Energy" section of the App:   Then click on meter readings  Select "submit my electricity reading"    The next screen w...