Natalie

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Activity overview

Latest activity by Natalie
  • Natalie created an article,

    Our annual complaints performance

    Annual complaint handling report 1st October 2019 to 30th September 2020 We’re a revolutionary company shaking up the way energy works in the UK, but just like every other energy supplier we need ...

  • Natalie created an article,

    How are Social Energy 'super green'?

    We’re a rare breed for an energy supplier, in that almost our entire customer base is their own mini virtual power plant, not only generating electricity, but exporting it too. Unfortunately, with ...

  • Natalie created an article,

    What renewable energy are Social Energy buying?

    This year we’ve bought 100% of our electricity from solar generation, which is fantastic as this represents an integrated technology in what we deliver to customers.   In terms of our environment i...

  • Natalie created an article,

    Social Energy's Fuel Mix

    At Social Energy, we pride ourselves on making renewable generation at the heart of how we operate. Even though we started supplying customers with electricity from February 2019, we wanted to ensu...

  • Natalie created an article,

    Is my meter SMART?

    If you're not sure if your meter is a SMART meter one of just get in touch and one of our experts can look for you. This might help first though: SMETS1 Smart Meter - Is a first-generation smart me...

  • Natalie created an article,

    Our complaints performance

    Q3 2020 (1st July 2020 to 30th September 2020) We’ve promised that we’ll always keep things clear and easy to understand. As hard as we try, from time to time things may go wrong. Putting our custo...

  • Natalie created an article,

    Other Available Tariffs (May 2020)

    You can find our tariffs below. These tariffs are available for customers wishing to join Social Energy supply without having a battery or hub. Payment is by variable monthly Direct Debit  We neve...

  • Natalie created an article,

    Switching to us

    Is really easy. Here are answers to (hopefully) all of your questions. Do I need to sign a contract? There's nothing to sign. You're not locked into a contract. There are no exit fees.  We'd like y...

  • Natalie created an article,

    How does your tariff compare to others?

    Whatever tariff you have with us you can rest assured that it will always be below the price cap. Our tariff is just part of the picture, with a battery and hub powered by Social Energy you'll get ...

  • Natalie created an article,

    Available tariffs

    We're designed to make savings and pass on credits for customers who have solar panels and have purchased a battery and hub powered by Social Energy. We have a tariff that's only available for thos...