Meters

Meter appointments

• What should I expect when I've arranged a metering appointment?
• The screen on my meter is blank, has it stopped working?
• Do I need to be home for a metering appointment?
• Do I need to be home for a metering appointment?
• I had a meter appointment booked and you didn’t turn up

Installing a SMART meter

• Smart Meter Instructions & Energy Efficiency Guide
• Do I need to have a Smart meter?
• Smart Metering Installation Code of Practice
• What does ‘No WAN’ or ‘No HAN’ mean?
• Can smart meters be hacked?
• Are smart meters bad for my health?

See all 15 articles

Types of meters

• Is my meter SMART?
• Can I switch to you with an Economy 7 meter?
• Can I switch to you with an Economy 10 meter?
• Can I switch to you with a prepayment meter?
• I have an Economy 7 meter, what are my switching times?
• What is SMETS1 and SMETS2?

See all 7 articles

Reading your meter

• Video Guide - Reading Your Single Rate Analogue Meter
• Video Guide - Reading Your 2 Rate or Economy 7 Meter
• Video Guide - Reading Your Single Rate Electric Meter
• Do I need to read my SMART meter?
• Reading your traditional meter
• How to read your meter