Get help with an energy problem
Contact Citizens Advice if you need help with an energy problem - for example with your bills or meters, or if you’re struggling to pay for the energy you use. We’re the official source of free and independent energy advice and support.
Go to citizensadvice.org.uk/energy or call us on 03454 04 05 06. Calls are charged at your normal rate.
Citizens Advice produce an annual Consumer Guidance document which is worth taking a look at. You can download a copy below.