Some suppliers take payment at the start of a period and others at the end of a period, so payments may overlap.
When you switch you may find yourself making two energy payments in one month. One for the energy you used with your old supplier, and one payment for your first monthly bill with Social Energy.
Don’t worry, this isn’t you paying for energy twice. And you’ll receive a final bill from your old supplier within 6 weeks, crediting any monies overpaid.
If your old supplier is still taking payments and it’s been longer than 6 weeks, we’d suggest getting in touch with them.